What is mortgage mis-selling? Mortgage mis selling claims is not a legal term, it is a way to include all the potential breaches and or misrepresenations by any of the parties involved in the mortgage.
Why should I use your services? Of course, you are free to pursue a mis-sold mortgage claim on your own. However, the process can be very frustrating and requires knowledge of the claim process and perseverance.
We will deal with all aspects of the claim and make it completely hassle free for you. We have extensive experience in challenging the banks, building societies and lenders, who can often be difficult and uncooperative.
How long is the process likely to take? For mis-sold mortgage claims we can expect to receive compensation within three to six months of us receiving your paperwork.
Will this process affect my credit rating? No, it will not have any affect on your credit rating.
How much does your service cost? We have a No Win No Fee policy, with no upfront fees and no hidden charges. So if we don’t win your mis-sold mortgage case for you, you won’t have to pay us a penny.
We will only invoice once you have received your compensation. The fee that will be taken is 25% + VAT of the amount paid back to you.
Is there a limit to the amount that I can claim? No, there is no limit. You are allowed to claim back whatever is rightfully yours, no matter how much that is.
Will the lender ring or contact me? They shouldn’t contact you as you will have given us authority to act on your behalf. If they do send you any letters concerning your claim then please forward them to us.
Could you write off the balance of my mortgage? On successful cases we will be able to obtain compensation, and even though it is possible that we could write the balance of your mortgage off it will be highly unlikely.
Will I be ‘blacklisted’ by the lender if I make a claim? If you make a claim against a company then, under Treating Customers Fairly rules, you should not be treated any differently to any other client.
If I have been mis-sold a mortgage but I have changed mortgage lender since then, is my original lender liable? The mortgage provider is responsible for the consequences of the policy that they sold you, such as the part of the mortgage to which the policy relates, even if you have subsequently moved the mortgage to a different lender.
I am going to be repossessed, can you help? Yes, contact us as soon as possible so we can assist you on trying to stop the repossession and/or achive compensation.
My house has been repossessed, can you still help? Yes, we will investigate if your mortgage was mis-sold and try to obatin compensation for your losses.
How do I know my information is safe with your company? As a registered member of the I.C.O we take data protection very seriously. Please take a look at our Privacy Policy.
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